We purchased the STAR-10 for our company, Goalab Brazil, and the experience has been excellent from start to finish.
The Product: The STAR-10 ultrapure water system itself is top-quality. After a month of continuous use, it has shown excellent performance. It's a robust, efficient, and very user-friendly machine. The technical manual provided is also clear and easy to follow. We are very satisfied with its performance.
The Supplier & Service: What truly made the difference was the customer service. The supplier's representative, Vicky Li, provided outstanding, proactive support from our first inquiry until the final delivery. She managed the shipping coordination perfectly, and the equipment arrived with remarkable packaging, ensuring it was completely safe during import. Her professionalism was exceptional.
Based on this fantastic experience, we highly recommend this product and will definitely do business with Shanghai Leading Water again.

Respuesta del proveedor:
Dear Carlos, thank you very much for your recognition of me and our company's services and products. I am extremely proud to receive your sincere praise.♥
14 Sep 2025